Cancellation policy

Right of cancellation

You are entitled to cancel this contract without reason within fourteen days.

The cancellation delay is fourteen days from the date, on which you or a third party that is not the carrier, has taken possession of the goods.

To exercise your right of cancellation, you must inform us – the Krunda UG haftungsbeschränkt, Am Luchtkamp 92, 48249 Dülmen, Phone: +49 (0) 179 1200798, service@krunda.de – via an explicit declaration (e.g. a letter via postal mail or email) of your decision to cancel this contract. You may, but are not required to, use a template cancellation form for this purpose.

The timely dispatch prior to the expiry of the cancellation term of your declaration of cancellation shall be sufficient to observe the deadline.

 

Cancellation consequences

If you cancel this contract, we shall be obligated to reimburse all payments received by you, excluding delivery fees, immediately and in any case no later than fourteen days from the date of receipt of your notice of cancellation of this contract, as well as the goods purchased in advance. We will use the same payment means for this reimbursements that you have used for the original transaction unless expressly agreed otherwise with you. No fees will be charged to you for this reimbursement.

You shall be obligated to return or hand over the goods immediately and in any case no later than fourteen days from the date on which you have notified us about the cancellation of your contract to us – Krunda UG haftungsbeschränkt, Am Luchtkamp 92, 48249 Duelmen, Germany. Dispatching the goods prior to the expiry of the delay of fourteen days shall suffice to meet the deadline.

You shall bear the incurred costs of the return.

The right of cancellation shall not apply for the following contracts:

Contracts for the delivery/use of goods/web contents that are not prefabricated and for the production of which the individual selection or instruction of the consumer is authoritative or that are clearly adapted to the personal requirements of the consumer.

 

Krunda UG haftungsbeschränkt (limited-liability entrepreneurial company)

 

Version: 01.01.2018